Official Support

We'd Love to Hear From You

Our customer care team is committed to responding to every message within 24 hours on business days. Whether you have a question about sizing, a product inquiry, or just want to say hello — we're here.

Phone

+1 (800) 555-0147 (Toll-Free)
+1 (323) 555-0293 (Direct)

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM PST
Saturday: 10:00 AM – 4:00 PM PST
Sunday: Closed

Our Address

2847 Sunset Ridge Drive, Suite 301
Los Angeles, CA 90028
United States of America

MYSKY HOME® is an official US brand. Our customer support team is based in Los Angeles and responds to every inquiry. We never outsource our customer care.

Send Us a Message

We typically respond within 24 hours on business days.

FAQ

Frequently Asked Questions

Find quick answers to the most common questions about our products, shipping, and care instructions.

All MYSKY HOME curtains are machine washable in cold water on a delicate cycle with mild detergent. Do not bleach. Tumble dry low or hang to dry. Iron on low heat if needed. Any wrinkles from packaging will naturally fall out after a few days of hanging — or dissolve with a gentle cold wash.
For a standard sofa cover, measure the length from armrest to armrest along the back, and the depth from the back to the front edge of the seat cushions. Compare against our product dimensions listed on each item. For L-shaped sectionals, our 2-piece cover offers three sizes — Large, X-Large, and XX-Large — to ensure a precise fit. Always measure before purchasing.
Our grommet curtains feature an inner grommet diameter of 1.6 inches, which fits standard and decorative curtain rods up to 1.5 inches in diameter. This is the most common rod size in US homes and available at virtually any home improvement or decor store.
Orders are typically processed within 1–2 business days. Standard delivery to most US addresses takes 3–7 business days. Expedited shipping options may be available depending on your location. You will receive a tracking confirmation once your order ships.
Absolutely. Your satisfaction is our guarantee. We accept returns within 30 days of delivery for unused items in their original condition and packaging. To start a return or exchange, email us at [email protected] with your order details and we'll guide you through the process promptly.
Yes. Our products are designed with family life in mind. All fabrics meet US safety standards. Our couch covers are specifically designed to withstand pet use and are free of harsh chemicals. Curtains are treated with standard fabric finishes only. As with any textile, we recommend washing before first use.
Back tab curtains have fabric loops sewn to the back of the header. Simply slide your curtain rod through these loops — the fabric then falls in front of the rod, creating an elegant, gathered look. For a rod-pocket style, slide the rod directly through the fabric pocket at the top. For clip rings, attach curtain clips to the top edge and hang from there for a modern look.
MYSKY HOME is an official US brand serving American customers. Currently, our products are fulfilled to addresses within the United States. For international inquiries, please contact us at [email protected] and we will do our best to assist you.

Still have questions? We're happy to help.

Email Our Team